getting started

Thinking about buying a robotic lawnmower? Find out more right here.

At Autolawn, we offer a highly personalised service from the very first contact. Here is a brief rundown of what you can expect from us when you enquire about purchasing a robotic lawn mower and throughout installation. For what happens next, head over to our after sales page.

free Consultation

We provide a completely free, no obligation consultation to discuss the requirements of your garden and establish the best fit mower for you and your budget.

professional installation

We offer a complete installation and setup service, giving you peace of mind that your mower has been installed correctly and safely, and will be left ready to use immediately.

consultation

initial contant (over the phone)

We discuss how big your garden is, how complex the layout and whether or not there are any steep slopes or obstacles.

We will ask about your current mowing method and any problems you face. We are also interested to know whether you have seen any models that you like and why you think these ones will be suited to you.

We will discuss your budget and then agree on a convenient time and date when we can come and visit you to get to know you and your garden.

consultation (on site)

Our personalised consultation takes 30 minutes to 1 hour. We encourage all members of the household to be there if possible so we can understand your specific needs and everyone can ask questions.

We explore the practicality of the garden i.e. size (sq. meters), complexity, ground gradient, access issues, outside power supply and any restrictions i.e. islands, flower beds, hedges, patios, how many different areas of lawn. Don’t worry if you don’t have all of this information to hand, we will assess all of this ourselves.

We also take photos and measurements of all areas of the garden, and make detailed notes on any areas of special consideration.

We then usually discuss the makes and models of robotic mowers that are best suited to your garden and your needs. We will also answer any questions you might have.

quotation

After the consultation we go away and prepare a formal quotation, detailing our recommendation, including cost of installation and the time it will take to install.

You will usually receive this within 48 hours and we can send it to you by post, email or both, whatever is best for you.

installation

We know that purchasing a robotic lawn mower is a big financial commitment, so it’s absolutely essential to get installation right so your mower can do its job properly while avoiding costly mistakes. 

why profressional installation?

Robotic mowers work by reading a signal sent around a wire which is installed around the perimeter of your garden. 

You can set up your lawn mower yourself, but this can be time consuming, depending on the size and complexity of your garden and where your outdoor power supply (if any) is placed.

You also must leave the wire to “bed in” for up to a month before you can use your robotic lawn mower, otherwise the perimeter wire may be accidentally cut, leaving your mower useless.

We offer a complete installation and setup service, giving you peace of mind that your mower has been installed correctly and safely, and will ready to use immediately.  All you need to do is provide access to your garden, then sit back and relax while we do all the hard work. 

our installation method

We use the most advanced perimeter cable laying machine in Europe to ensure that you don’t have to wait for up to a month for the grass to grow and the wire to bed in. You can start watching your mower in action from the moment we leave your garden. 

Once installed, we do a complete check of the site to ensure that the wire has been correctly placed within the specific measurements, and to all borders and obstacles. We will then install the base station, and connect the perimeter wire and power source. This is where the robot lawn mower will live and return to automatically every time it needs charging or is not in use.

After this your mower needs to be programmed. We will set it up so that is recognises your garden, and perform a series of tests to ensure that your robot is moving around your garden in the correct way and returning to its base station to dock and charge. We then allow the mower to roam around your garden for 15 minutes, ensuring that it is reaching all boundaries and the motor and blades are performing as they should.

When we are entirely satisfied that your robot is running correctly we will talk you through setup and scheduling options, and any advanced features that are available with your chosen model. We will also discuss the dos and don’ts of robotic lawn mower ownership, as well as our aftercare service, to ensure that you and your mower live happily ever after.

programming and set up

After this your mower needs to be programmed. We will set it up so that is recognises your garden, and perform a series of tests to ensure that your robot is moving around your garden in the correct way and returning to its base station to dock and charge. We then allow the mower to roam around your garden for 15 minutes, ensuring that it is reaching all boundaries and the motor and blades are performing as they should.

When we are entirely satisfied that your robot is running correctly we will talk you through setup and scheduling options, and any advanced features that are available with your chosen model. We will also discuss the dos and don’ts of robotic lawn mower ownership, as well as our aftercare service, to ensure that you and your mower live happily ever after.

Satisfied Customers